HOTEL FRONT OFFICE MANAGEMENT JAMES BARDI PDF

History[ edit ] The referral chain in lodging began in the early s, promoting the cabins and tourist courts which were the predecessors to the standardised motel architecture of the s. Often, motel owners would organize "referral chains" in which each member lodge would voluntarily meet a set of standards and each property would promote the others. Motel postcard displaying the United Motor Courts badge United Motor Courts, founded by a group of motel owners in the southwestern US, published a guidebook until the early s; those who met its standards advertised its name on their signs and motel postcards. The Best Western Motels was founded as a similar referral chain of independent western US motels. And Be Sure!

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History[ edit ] The referral chain in lodging began in the early s, promoting the cabins and tourist courts which were the predecessors to the standardised motel architecture of the s. Often, motel owners would organize "referral chains" in which each member lodge would voluntarily meet a set of standards and each property would promote the others.

Motel postcard displaying the United Motor Courts badge United Motor Courts, founded by a group of motel owners in the southwestern US, published a guidebook until the early s; those who met its standards advertised its name on their signs and motel postcards.

The Best Western Motels was founded as a similar referral chain of independent western US motels. And Be Sure! Quality Courts was converted to a franchise operation in , ending a long-running cross-promotion in which Best Western a western US referral chain and Quality Courts originally an eastern US referral chain were largely marketed together. The brand still exists as franchised Quality Inn , which is a brand division of Choice Hotels.

Friendship Inns founded Salt Lake City , became a franchise chain in once enlisted many older, marginal properties; its trademark was eventually sold as a low-end brand to Choice Hotels.

Budget Host , 57 locations and Independent Motels of America were among the last of this dying breed. By , franchise chains controlled 64 percent of the market and independent referral chains were being converted to franchises or simply disappearing.

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Hotel Front Office Management, 5th Edition

Bardi retires after 31 years of service Bardi retires after 31 years of service February 09, After more than three decades at Penn State Berks, James Bardi, coordinator for the Hotel, Restaurant, and Institutional Management HRIM associate degree program and assistant professor of Hospitality Management, retired in December Bardi joined the campus in the fall of and helped to establish the associate degree in HRIM. In addition to his teaching duties, he also served as adviser to the Hotel Restaurant Society, a student group on campus. He helped them to organize their annual ice cream sale fundraiser, and he chaperoned them on an annual trip to the New York Hotel and Restaurant Show each November. Under his guidance, the group provided refreshments for several events on campus, including late night coffee-shop performances. He is what makes me strive my hardest to become a leader in the hospitality industry.

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Front Office Management - Introduction

The guests can interact and see these operations, hence, the name Front-House operations. Checking accommodation availability and assigning it to the guest. Collecting detail information while guest registration. Issuing accommodation keys to the guest. Settling guest payment at the time of check-out. Ensuring preferences of the guest to give a personal touch to the service. Collecting the balance amount of guest bills.

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